MAG Jaguar Dublin in Columbus Ohio

Making an appointment - 3/5, easy to make an appointment, car that wenscheduled for was not on site.nLooking for a vehicle and test driving - 5/5nPurchase/Negotiations - 5/5nPost-purchase contact support - 1/5nnI will give them the benefit of the doubt because we have just received the title after about 41 days. After receiving the title I saw that it was marked sent on the 6th. The only reason I won't give this a 4 or 5 star like I had originally wanted to is because their communication after the sale was unfortunately terrible. When I was trying to purchase the car they were really friendly and replied very quickly. It was easy to set up an appointment but after we got to the dealership the car that we had been scheduled to look at was apparently sent out for servicing. We did find another car we wanted and after some good negotiating we had settled on a price and were out with the car. Unfortunately after the sale I tried contacting them 3 times via email and text concerning the title issue and got no response. Today was the first day that I would have been open to call them after the 1 month period had passed since not getting the title but luckily it arrived in the mail today. Maybe they would have been better on the phone but they do obviously reply to emails and their website even has a contact page with their email on it but I got no response from there.nGoing there to buy and look at the cars was a really good experience but if you have any problems you'll have to use your day off and actually give them a call for any help. Aside from that it's not a bad place if you're looking for a car. And with the mail situation (hopefully improving with new sorting machines) I'd think that in the future titles will likely not take as long to arrive.

Drake was a great person to work with. He helped me to get the car I wanted and kept me up to date throughout the transit period.

Went here in 11/27/20 to get my old Jaguar serviced I knew there were problems but the amount of the repair was too high for how old my car isnI saw they had a used F-Pace that I was interested innI worked with Nathan Ramlochan and I bought the carnHe especially but the entire staff were very accommodating and provided great service. This includes the individuals in the service centernOn the sales side we talked numbers and they were very upfront with me. They were great about me coming back on Monday to finish paperwork and pick up new carnI highly recommend Nathan as well as the entire staff here

The salesman and the finance manager were very nice and respectful. They went above and beyond when others didn't very happy with purchase of vehicle.

MAG was great! We were overall satisfied with our car buying experience. We would recommend this dealership for customers looking to buy a used vehicle.