Public Storage

I called last Thursday to rent a storage unit, since I’m new to moving to the Columbus area I wasn’t familiar with where a good location is. My oldest son told me which location to look into. I went with the Kinnear location and stopped in on Friday to pay and get my unit. Hema was absolutely wonderful, he provided me with everything I needed, explained in detail the information and we held a long conversation as though we had known one another for years! It was a pleasure to be treated like a friend and not just a consumer! I’m praying my experience will continue to be as pleasant with this company as long as I need them.

I absolutely love Robin she is the best in customer service that I have had in a long time. Most people don’t have a heart these days and she truly cares for her customers.

Please read! This week my unit was broken into. I am a small business owner and had over 2k worth of inventory stolen. Was told that these break ins happen multiple times a week. I pay over $200 a month and was told there are no security cameras or lights. Please be aware before renting. This happens very frequently. Wish I was told that break ins are so frequent before renting. This facility is a free for all for criminals. Please do not store anything valuable.

I love the way the sheds are set up it's so cool I've never seen one done like that very happy with my decision to come here

Wonderful experience. Clean space. Robin has exceptional customer service skills and is extremely helpful ! 10/10 recommend !