Avis Car Rental

It was a good price for the rental, everyone was very nice. The only thing I was a bit uncomfortable with was rep didn't come out with me for car and there was some damage to the car. He said it was ok, but it still made me nervous

Been coming to Avis for years. Absolutely love the location on 1901 university. Staff is super friendly and fast.. vehicles are new and well kept.

prices could be a tad lower but your csr personnel and vehicles are great!

Very poor customer service at this location. We called Avis customer service part way through our trip after noticing that the oil in our rental needed to be changed soon. They directed us to go to the Crown Plaza location, which was very convenient. When we arrived the door was closed with a sign indicating we should knock. We did and could hear someone on the phone. Sounded like a personal call. She yelled back to just put the keys in the slot if we were returning our vehicle. We let her know that we had a problem with our rental. She immediately said it wasn't her problem and told us to go to another location. She as rude and unhelpful. Didn't even act like she cared. I have never had such poor customer service. She didn't even offer to call another location to ensure we could get help there. Even if she as unable to help by switching vehicles....she had an opportunity to provide customer service and potentially get a great review. That unfortunately didn't happen. I would strongly recommend not renting from this location.

Been to other rental places and they usually have terrible customer service. Avis always treats us well and the vehicles are easy to rent. Good quality vehicles