Germain Nissan Service

Scheduled a recall service on my Pathfinder via their website for an appt this morning. Pulled up and Greg came out to greet me, got me checked in, offered me a some amazing coffee while I waited to sign paperwork for the rental. He answered my question about adding something to my vehicle that it didn't come equipped with. Everything was handled smoothly. Greg called 6 hrs later to let me know my Pathfinder was ready. Not sure the lady's name who helped when I returned to pickup my Pathfinder but she was really nice and informative when answering additional questions I had.

I don't own a Nissan. Never had a car serviced here.

I always go to this location. Very friendly. They do a great job of giving you updates on potential repairs that might be needed in the near future. I appreciate that so I can plan for those expenses. Definitely recommend

I away take my SUV here for services. They’ve always treated me right and they gone beyond my expectations in customer service. I would not go anywhere else but here. No pressure in buying any services on my vehicle. I just recommendations when I need them done.

I had service done on my car earlier this week. From the time I walked into the service area and walked out I was overcome with welcoming smiles, great and uplifting attitudes and all around a nice home feel!nnMax, in service, was great help from the beginning to end. He returned my calls promptly and kept me updated on everything regarding my car. Very knowledgable Johki and Adam, other service techs helped load and unload everything in and out of my car and rental. Johki even learned how to hook my car seat up! ud83dude0a And I never saw Adam without a smile! They were all so helpful!nnTeonna, up front, helped get my children set up with snacks and the tv. She was so kind and asked frequently if I was doing alright.nnThe one who topped it all of was Shonda! She was truly one amazing woman from start to finish! She takes care of her customers! She made sure we had everything we needed, checked on ya frequently, was so very kind and went above and beyond to make us feel as welcomed as we possibly could! She is extremely on top of things, kind, honest and truly believes in customer satisfaction first then sales.nnI give credit where it lies and I always make sure I leave reviews where I can. That is why I made sure to get names of every person I came in contact with secretly. This place has our heart. It has our business and is now family. We put our trust in places or people who make us feel good and who treat us right. We believe in this team. We trust their work, their advice and judgement. We will not go anywhere else going forward besides them. If I could give 10 stars I would! I even received my car back less then 48 hours later!nnWhen you have a GM (I believe Mr. Evener) come out to thank you for your business and to make sure you had and got everything you needed and were satisfied that is icing on the cake. This place from top to bottom is amazing! Thank you Nissan for everything you continue to do to serve your customers, it shows your in for the customers not the sales!