ZenCha Tea Salon

Food amazing service alright. Very slow, the process of getting the check, a tea to go and a to go box took over an hour. Older woman behind counter flat ignored my friend when she asked for a to go box after 45 mins of waiting for one. customer service brought the rating down. If I was rating food alone 5 stars for sure.

This place is FABULOUS!!!! I would recommend all of their fruit teas. Their chicken dumplings, earl grey sandwich, chicken and rice soup, salmon and rice mini French toast are all amazing foods to try. This is a great place to have a nice relaxing enjoyable time I definitely recommend coming here. It may take a little while to get the food BUT THE WAIT IS WORTH IT. My mom and I are obsessed! This is very authentic food, clean well spaced restaurant that deserves 20 stars!! This place is great Everything they have to offer is an explosion of flavor!!

Have been coming to the Bexley ZenCha for years; I always get the Mango bubble tea, w/ green tea and soymilk. Sooo yummy!nStaff are consistently very thoughtful, the environment is welcoming, food is unique and tasty. The Bexley location is significantly better than the Short North Location (service, ambience, menu, quality, wait time, consistency, parking availability, etc.).

I was not greeted, just stared at 6 feet away. Told us where to sit, didn’t ask. Came up a few minutes later served water, LEFT IMMEDIATELY. We waited almost 8-9 minutes before the gentleman walked six feet from our table to ask what we wanted to order. It made no sense with him being masked. Yet Still, no hello, introduction, first time here?, NOTHING. I asked for a specific type of tea and he said “he didn’t know, wasn’t for sure”. We left. I’ll NEVER BE BACK. I’m hoping the white customer who was quickly greeted on his way in, has a better experienced than this African American couple did.

Terrible service. Placed a order at 515pm for 645. Arrived at 655. Was not ready. Enough time to make a drink. I wouldn’t of ordered ahead if this was the case