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Reviews
Justin Hartshorn (09/23/2020)
Lady on the phone was pretty rude, I didn’t want them to give me a call. I just wanted a phone number. She wouldn’t give me the phone number and actually hung up on me and still had them call me
Bob Peterson (08/20/2020)
If I could give them a negative number I would do so. Guy that tried to make a key for our stranded vehicle messed the ignition cylinder up so bad with a hammer and lock grips. Key was found next day, but the ignition cylinder was so messed up I had to drill out the cylinder. Would never use these guys
Mandi Avila (01/23/2020)
Don't ever use this company. I only called to get a quote for a new key, nothing immediate. When they told me $120 for the car key then $29 for them to come to my house, I told them I would ask my husband and call them back later. I was then bombarded with calls every 2 minutes and texts asking when they should come by to make the key. I told them multiple times I DID NOT NEED A KEY RIGHT NOW, PLEASE DONT CALL ME BACK! I I would get another call. Also, I was quoted 3 different prices from different people- $150, $170, $190?!?!? Which one is it??? After an hour of this, I told them I would not be getting a key or any service from them even if it was free because of how much they aggressively harassed me!!!
jo camp (02/10/2020)
They wont give you a price until you pay their $30 service fee. That is a scam!
L Brent Loveridge (11/03/2019)
I ordered and paid for 10 keys, but the machine only gave me 9. I called their customer service, and had to wait for them to call back. A refund for the missing key was issued, but the store where the machine was had closed, so I couldn't replace the key,. When I got home, I tried each key in the lock. While I was able to force some of the keys to work (not all) to work,, none of them worked smoothly like the original key. Holding the original and the duplicate together, I could see that the duplicated key cuts were not precise and did not line up well. I ended up throwing all the keys away. I loved the concept, but their product was a big failure. I will not use them again,, even though they offered to re-cut the keys at no cost. I'll pay for a real locksmith to do the job right,
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