Specialty RV: Parts, Service, & Rentals

Trying to get a hold of anyone here is a joke. We left multiple messages and not once did they return a call. Once we contacted Coachman Headquarters, miraculously we received a call. This company shouldn't be dealing in Class A's. They are lacking in knowledge on how the systems work.... especially the technology. We paid a prep fee and walk through, it's just a way to grab money. There were repairs not addressed, even though they were written on the prep sheet. There was a leak up front... water running through the fan and onto our dashboard when it was turned on.... when we turned them on - on the day of pick up, they still leaked and one fan was burnt out- so obviously zero work was done on that. Shades only go down part way. So another issue not addressed. We will find another RV Service place that deals with Class A coaches to get the work completed. I wouldn't trust them to handle this type of work.

Over the weekend my family and I rented a travel trailer from Specialty RV. From the start Jason and the staff at the rental office were great. Picked it up at noon on Friday and was heading to the campground at 1230. Jason walked us through the whole thing and showed us how to set it up and tear it down. We will be renting again next year for another camping adventure that’s for sure and maybe even purchasing and trailer from this dealership next year.

Servicemen came out to my aunt and uncle's to fix my trailer and my cousin and uncle said that he was very professional and very fast and I appreciate that very much.

Rented a travel trailer and the family had a great time. The unit was in excellent condition, like brand new, and we had no problems with it. Staff was friendly and responsive. I will definitely rent from Specialty RV again!

We went down to Specialty RV’s Canal Winchester location to look at an older folding camper. My wife had made it quite clear to me that she wasn’t interested in owning another pop-up, but while open-minded, I knew it was the more affordable choice for our weekend events (we do not spend the entire warm season living in the camper like some folks do).nnSo after looking at the trailer went down to see, she begged to look at small bunkhouse units, abs we opted to look at a two year old Cherokee Wolf Pup 16BHS which was a model on our shortlist of travel trailers if we opted to actually finance a newer camper.nnThe finance and sales teams were very patient with us despite the unseasonably cold temperatures we were viewing these campers at. The temperature was about 17°F and Griff was completely supportive, he patiently waited outside of the campers to let my wife and I discuss what we liked about all of the options in each of the three campers we requested without complaint.nnMy wife fell in love with the Wolf Pup, it was just as wonderful in person as it had appeared online and straight way said that was the one she wanted.nnThe finance team worked on getting financing done and we ended up completing the process in a single day.nnI highly recommend Specialty RV, if I didn’t live so far away we would probably take our rig to them for all of its serving too!