Chase Bank

Closed my account without my permission because I’m spending less during the pandemic. Ludicrous

My most favorite bank and most favorite branch. Collin is the best he is very sweet and he cares about his costumers . This is my only bank I have bank with I trust . They never did me wrong I had couple account to set up there in the past. He's great some of the other staff who knows me personally are really good to me sweet and checks on us.

I love the staff, very friendly and helpful. The 3 stars is because they closed their only drive thru atm in Athens County. For handicapped people, this is unacceptable. Plus, there is no longer any Chase bank on State st where most of the shopping is located. I have banked with Chase for over 10 years. In the process of changing banks.

I've never had service this good at a bank. I almost always use credit unions because my experience with banks for 20 years has been awful, but when I joined my fiance's acxount here, I learned that it's possible (albeit rare) to find a bank that treats me like a customer and not a worthless money supplier.

I opened a bank account at this Chase branch when I was in graduate school and have kept my account for the past 5+ years. The customer service at this branch is excellent. Location on Court Street is quite convenient, although parking can be tough (there is a parking structure nearby, however, with meters that take quarters).nn[Update 5/4/17] - This bank just made me even MORE happy by providing excellent customer service over the phone (I live out of state). I heart heart this branch and don't regret keeping my account here even though I've moved to South Carolina where we have no Chase branches. Keep up the good work Chase Athens Court Street!