Pleasantville Electric Co.

I called about buzzing in my circuit breaker. I called Pleasantville Electric Co. to make an appointment as we advised of the $85 service fee and would be charged any applicable labor after that. The technician came and proceeded flipping breakers trying to isolate the one that was causing the buzzing which he did within an hour. No replacements; no repairs, When the tech called to get the final balance for the job; I was hit with a $345 fee! After speaking to the office rep and trying to get a sense of how the number inflated so quickly, they knocked it down by 10% as “courtesy.” This wasn’t nearly enough considering the level of actual work performed. We called later to get an explanation of how they arrived at the charges since we weren’t informed at the time, we scheduled the service. Was there an hourly rate that wasn’t communicated? No, in fact. There is no hourly rate, no explanation of the markup, they just makeup the price as they please. I had to fight to get a paid invoice which still doesn’t show how they get to their final number. I asked for a callback from Management and still have not received a response. It’s totally unacceptable to do business this way; beware using them.