SEPHORA inside JCPenney

Love it here as an alternative to the actual store! The staff are always very helpful and friendly and go out of their way to help! B

I’ve gone to this Sephora every single time i’ve needed makeup for my daughter or gifting someone else makeup. I’m usually in and out and straight to the point and the staff have always been great at helping me look for the products i’ve gone in to buy. Unlike other reviewers I have been lucky enough to have always encountered staff that are helpful, knowledgeable, patient and friendly. The reason I gave four starts is due to only single visit.... I went in looking for a perfume to give as a christmas gift, staff was great and suggested a perfume which I immediately fell in love with the scent. I purchased the perfume, took it home to wrap. The next day I went back and purchased the same perfume but in the biggest bottle for myself, went to my car, opened it and was so happy to have the perfume for myself seeing as I almost never gift myself anything. Christmas day came and the person I was going to gift the first perfume to never showed so I gave it to my teenage daughter, she opened it and immediately told me that it didn’t smell the same...... The first perfume I bough as a gift was the wrong one I was given to smell at the store BUT thankfully the staff that sold me mine gave me the correct one and surprisingly my teen daughter actually liked the first bottle. Anyways.... four stars because now I will have to double check everything when I go back to make purchases all because one person didn’t make sure they sold me the right scent.

I went in and spoke to Lindsey and told her my dilemma of trying to match my skin for a new foundation but told her it’s been hard since we can’t take off our masks. She was superrrrrrrr helpful and friendly. And worked with me to do what she could. I really appreciated it!

Great employees very knowlegable about their products.

Great staff