Map
Detailed Information
- Place Types Cafe
- Address 625 Pawling Ave, Troy, NY 12180, USA
- Coordinate 42.7042411,-73.6584163
- Website https://www.cumberlandfarms.com/stores/ny/troy-1534
- Rating 3.8
- Compound Code P83R+MJ Troy, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Always clean and well stocked. Coffee always available. They did switch to closing at 11pm though which stinks for someone like me who is out at that hour but I understand why. Iris is always pleasant and cheerful as well as Scott and the other associates!
Love the manager here! She always asks me about my foster kittens and if I have participated in any new rescues which I always have stories! She brightens my day and I will always be a dedicated customer to this store
I very rarely write bad reviews, but this company is an absolute nightmare.nnI used to love Cumberland farms. I would go there once or twice a week to get gas and maybe grab a snack. I had there SmartPay app and it was great until this company absolutely screwed me over and ruin my credit.nnI accidentally got subscribed to their monthly coffee service. I rarely ever drink cumby's coffee. It must have been a pop-up or something when I was filling gas. I immediately called customer service to get the transaction undone. Why pay for something that I was never going to use?nnCustomer service didn't help me at all. They transferred me to a different company that runs their app and that company said I have to call cumby's customer service to get a refund which was who I called in the first place. After I got called again they said they'll transfer me to a manager, but it went to voicemail.nnI was fed up at this point so as soon as a transaction posted on my bank account I disputed.nn3 days later I got my first call from a debt collector asking for the $25 for the coffee subscription service. And they said if I don't pay in a week they will charge an additional $10. I refuse to pay and filed a dispute.nnI still get daily calls from debt collectors about this. I've called customer service trying to get to a manager, but always goes to voicemail and left multiple voicemails. Never got a call back.nnThis company is basically trying to force me to pay for something I'm never going to use. This is absolutely insane. I've never seen the company so unresponsive an unwilling to help.nnAnd I still don't even know how I got signed up in the first place. I was filling gas, put my phone in my pocket when I took it out I noticed I was signed up. It must have been a one click sign up that didn't need a password or pin to confirm the purchase.nnThis transaction appears on my credit report that I have something in collections.
The staff first thing in the morning have a pretty good sense of humor about having to be at work at 5 am. They are also willing to acknowledge that it is an ungodly hour to be awake.
Claims to be 24 hours but I show up at 4:15 sm and the doors are locked. The chick who was working inside looked me in the eye then turned around and refuse to open a door.
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