Super Nacho

I’ve been eating here for close to a year. I’ve only eaten the pork chimichanga but let me tell you. IT’S WORTH THE 5 STARS, every single time. Sweet people, with a little spot but BIG portions. Want fast Mexican food to go, these are the people. THANK YOU SUPER NACHO!

Super Nacho is amazing. Its a tiny little place you might pass by, but the food is very reasonably priced and delicious. Very easy to order from them online. They're friendly and the quality is great. It's become a go to for regular dinner when I don't want to coom.

First timer very satisfied! Friendly staff and the Fajita Chicken Bowl and the Flautas were exceptionally good!! Definitely coming back!

Horrible ExperiencenI hope this review guides you in deciding whether you chose to go to a restaurant where you will be disrespected as a long time (now former) customer. For several years, my family has supported Super Nacho (formerly Jimmy Changas) because the food was pretty good, local and the owner and his family were nice. However, today overshadowed all past experiences and prompted me to immediately write this review regarding Super Nacho in Goshen, NY.nnI placed an order over the phone and repeated it more than two times to the young lady as she repeated it back to me (3 Taco salads with chicken and no cucumbers, 1 salad with no chicken and no cucumbers) for a total of 4 salads, a bag of nachos and she asked if I wanted salsa and I replied yes. No big deal. Upon arrival I paid without receiving an itemized receipt (which is normal for this restaurant) but if they had itemized receipts it would have prevented the next horrifying, condescending, confrontational events as the incorrect order would have noted on the receipt.nnDue to the order not being ready after calling it in at 7:30 PM and was told it should be about 20 minutes and the order completing at 8:05 PM, it was brought out to my car. Nice gesture, but this will be where all the pleasantries ends. Prior to me pulling off I opened the bag and counted 3 salads and not 4. I immediately called the restaurant back and noted the error to the same young lady who stated, “that is what you ordered as I repeated your order back to you”. I advised her that it is not correct and repeated my order once again. She became upset, confrontational and was adamant I was wrong and when I told her I would come in and speak with the owner because her tone was not respectful of me being a customer…let me just leave the part out with what she said next and then she proceeded to hang up the phone.nnIn my experience whether you are shopping online, ordering food, ordering a new cell phone, etc and proceed to identify something wrong with your order most companies and/or restaurants attempt to rectify the error to ensure their returning customers are satisfied and remain patrons. You do not accost them, berate them, immediately become defensive and confrontational. It did not stop there; allow your children (in this case the owners daughter) to engage in an augmentative manner defending the error. This was not a fight where you gang up on your customer when they are bringing something to your attention. During these very trying times my family and I believe in supporting small and local businesses. We believe most families living in small towns and rural areas like to keep their small businesses around.nnI will NEVER purchase anything from Super Nacho again and will share this horrifying experience on every media platform. As I mentioned to the owner, if I were wrong, I would have apologized and asked to have this resolved as that is how I was raised, to always be respectful of others.nBut you will never disrespect me nor have your daughter speak to me as a customer the way both of you did. If you were having a bad day you should not have interacted with the customers and had your wife speak. What you ended up demonstrating for your young employees including your daughter is they could never be in the wrong and that the customer is always wrong.nnThere is a greater trust developed and camaraderie formed between consumers and small business owners when local patrons continuously purchase goods and/or services from you. Unfortunately, this customer is now a former customer.

Great, small, family run business! Take out only. Food is amazing!