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Moe's Southwest Grill

3409 Erie Blvd E, Syracuse, NY 13214, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 8:00 PM
  • Tuesday 11:00 AM – 8:00 PM
  • Wednesday 11:00 AM – 8:00 PM
  • Thursday 11:00 AM – 8:00 PM
  • Friday 11:00 AM – 9:00 PM
  • Saturday 11:00 AM – 9:00 PM
  • Sunday 11:00 AM – 8:00 PM
Photos
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Reviews
Briana Wilson (03/31/2021)
This is my favorite Moe's out of the ones I've been to. Manager Anthony is incredible, friendly and fun to talk to during waits. Everything is always clean and he makes sure he doesn't run out of stuff he's pretty on top of staying prepped.
Tanya Parker (03/29/2021)
I have to say i love this place... When i walked in no one said welcome to Moes like usual, the tables were dirty, the employees hurried me through the line, the rice was hard, the mushrooms weren't cooked and i had to pay $26? I don't think i will be returning for another 8 months.
Chris Thompson (12/19/2020)
The food is good. However the service is the problem.nWe ordered our food online so we didn't have to wait in line.nThen we ended up waiting for the food. The bad part is that if you look at the picture you can see our food sitting on the tray. All made up and ready to go. Yet instead it sat on their production table as they made other orders around and stacked on top of ours.nI get being busy but there were 5 staff making the food like that. This went on for over 10 minutes as we realized it wasn't for a different order and was just sitting there getting cold.nPLUS if your touching food such as the chips, staff should be WEARING GLOVESnAs much as we may enjoy Moe's l, we will not be going back to that location again
Amber Marie (10/06/2020)
Fairly good after spicing it up once I got home. Salsa was completely bland and underwhelming. Coming from Colorado where Mexican food is thriving, this is slightly expected. The beans didn't have much flavor either. The staff was nice enough and the manager did a good job with me as it was my first time. The crunch wrap item was grilled well and kind of saved it overall. I really enjoyed their chips which tasted fresh and made in house, but the salsa could really have used some more garlic and lime at the very least - this may just be a restaurant safety net? It could have been worse. On Mondays you get a free drink with a burrito purchase, which was nice. The booth we sat at was clean as were the bathrooms. The music selection seemed personal to one person and not aimed at entertaining a larger audience, which I feel if changed thoughtfully would enhance the atmosphere and the dynamic between the staff, who didn't seem so happy to be there. Anyway, strange background aside, we were pretty happy with the results. Try a little of their Chipotle sauce next time, it was delicious!
Carrie Wilson (02/12/2021)
This crew is hustling! Their online ordering went down in the middle of dinner rush on a busy Friday night. The crew is making it happen, manager is very accommodating. Excellent service during a tough situation!
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