Troya Motor Cars - Troyabid.com

Horrible phone etiquette! I called and asked to speak to the owner and was hung up on without even knowing the purpose for the call. I guess this is the behavior that is typical of a company being called by angry customers expecting answers for what they receive opposed to what they were expecting to buy. beyond unprofessional and rude. I own an accounting and bookkeeping services company and as a business owner i would never do this to someone nor tolerate this type of behavior from an employee. Additionally, this is the first reaction of this type I have ever gotten when asking to speak to the business owner or office manager from a company.

So I've bought a mercedes from troya before, they were real nice and answered questions until they got my money, they told me that the car is running and driving and only needed a new battery change because basicly everything on the passenger side electrically including the radio and navigation is off due to a bad battery from being parked a long time, I trusted them and gave them the money, when I got the car home I had to replace a whole front right mercedes module(really expensive) under the hood, then another passenger door module. Air pump for closing doors and locking them was removed from my cl500 from the trunk the day before I picked it up and put on another mercedes along with other parts in the trunk that worked the day before i picked it up, when I tried to call and talk to the boss about the problems and missing parts he would never take the call. When I would go up there he would just hide in the back. I'm local and I know they have fake accounts that places bids on online auctions last minute to get more money. If the fake account wins they lie and repost the car and say the buyer cancelled.

Place is awesome!! Very easy to work with! Keep up the good job guys! ud83dudcaaud83cudffc

I agree with the other user who said not to trust the feedback on eBay. I purchased a car from Troya in November that they made look like was fully repaired. They conveniently took a long time to ship the car (most likely so the time to leave feedback would expire) and when I received it, there were MANY issues. Whoever repaired it didn't even take the time to fasten the bumpers back on all the way. On top of that, just about every light on the dash was on. I've put over $3000 into it so far and haven't even been able to drive it yet. The passenger seat belt is still locked from the accident. There was frame damage and the dash doesn't reattach properly, even after the body shop pulled it apart and found that there were many missing fasteners and most of the wiring was just shoved in and pinched in a few places. It also makes some very noticeable noises that the mechanic can't figure out. the air filter box was broken, as was the battery harness. The trunk was bent so badly that the battery doesn't even sit in it properly after the body shop spent hours trying to get it back in place. There's only one key fob, no spare tire and they didn't even bother installing 5 of the exterior light bulbs. And on top of all of that, the transmission downshifts into first very hard and will most likely need to be repaired/replaced. Buyer beware! Jesse (who is one of the people who left a 5 star feedback on here) seems very friendly and helpful, but in the end is just looking to make a quick buck!

I have bought three cars from Troya, including my current one, and couldn't be more satisfied. Since I was buying a used car that had been damaged I had a ton of questions with each purchase. I found them to be straight forward and good to work with, otherwise I would not have been a repeat customer! I will definitely be back when I am ready for my next car.