Fendi

Horrible customer service here. Associate literally said “I’m on the phone I cannot take the customer right now”. Due to covid they made no exception to their store policy for return of an item I bought as a gift. They require me to leave this store to go to another store with a manager to do the return. I don’t think a luxury store should be ran this way. I will most likely never shop at Fendi again. I would never be treated this way at Prada, Chanel, Louis Vuitton, or any luxury store in general. The policy clearly states they can refund to original form of payment.

I am fan of Fendi and i puechase many stuff from Fendi. I give one star because the door man is rude. I don't know if he treat every one like that. I will never come this store just because the door man has very very very terrible maner.nnThe bad review is not for the store. Is for the door man who on duty on 11/07/20 around 11am.