Map
Detailed Information
- Place Types Restaurant
- Address 3349 Monroe Ave, Rochester, NY 14618, USA
- Coordinate 43.1010902,-77.5401027
- Website http://www.blackandbluesteakandcrab.com/
- Rating 4.6
- Compound Code 4F25+CX Rochester, NY, USA
Openning hours
- Monday 4:00 – 9:00 PM
- Tuesday 4:00 – 9:00 PM
- Wednesday 4:00 – 9:00 PM
- Thursday 4:00 – 9:00 PM
- Friday 4:00 – 10:00 PM
- Saturday 4:00 – 10:00 PM
- Sunday 4:00 – 9:00 PM
Photos
Reviews
The servers and staff were excellent!!! Five stars. The food was excellent!!! Five stars. The hostess was rude. She nearly knocked me over as I was entering the building and did not hold any of the three doors for me even though she looked back and saw me entering. She did not greet me when I reached the hostess stand. It was a really poor first impression to such a beautiful restaurant. One star for the hostess.
Good food, bad customer service. I called Tuesday and made a reservation for Saturday. When I called Saturday afternoon to check the time of our reservation, they had no reservation for us at all and told me that I'd probably called the Buffalo location ( which I hadn't) and didn't seem to want to help remedy the situation at all but finally gave us a reservation on the bar side.nWhen ordering, our server didn't know what on the menu was gluten free or not then let us order 2 things that had gluten in them or on them! Food allergies are a very big deal and servers should be educated about them or simply ask the kitchen to make the customer feel safer about what they're eating.
My husband and I did takeout the other night and it was wonderful! The place was very busy when I went to go pick it up, but was very happy to see all the safety protocols in place for diners inside. This was one of our favorite spots before the pandemic, so it’s nice to know their food is just as excellent at home. Highly recommend!
Always amazing and delicious!! We've been here throughout the years and our last 2 meals there in the last 6 months have been the best we've had in the last 10 years! They played it perfectly I just couldn't wait to start eating so I took a picture after a few bites!
Upscale 4.5 star restaurant. You get what you pay for. Nice relaxing atmosphere. Pricey but good food drink and service
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