Marvin Mozzeroni's Pizza & Pasta - Henrietta NY

ud83dudc4e order a calzone it maby had 5 pepperoni's on it. I cant even eat it just wasted 15.00

JB, I hear you, and that was my observation as well, walking in for a few things. If this guy at Mozzeroni's thinks its ok not to wear a mask, then he shouldn't be open, since all the other fast food workers, retail workers, and any other worker for that matter, wears their mask. If your serving food, unfortunately, you have to wear your mask, or someone can call the health department and complain and shut them down. They still are not wearing their mask, therefore should be shut down. It's one thing, being behind something that has nothing to do with customers, but everything has to do with customers when your making food. Sorry, but I will never eat their again....period. I know who they vote for...

One of the best pizza's in roch. Also they make their own blue cheese dressing and it's bomb.

NOPE!!! Never again! I tried out this new Mozzeroni’s location, in the Mobil gas staton, because I had never had Mozzeroni’s pizza before and the new location is right down the street from me.nnI will NEVER order their pizza again.nnThe first issue: We are still in the midst of a pandemic. When I walked in, wearing my mask, both of the two employees working there had their masks down around their chins. That isn’t protecting anyone. But, what was worse is that neither of them bothered to put their masks on properly while dealing with me. It made me think, “Gee, if they don’t care about a pandemic, they probably don’t care about cleanliness when making my pizza, either.” Not a good first impression. I am not going to patronize any business that doesn’t take the pandemic and the necessary precautions serously. If you don’t care about my health and well-being, I don’t care if you survive as a business.nnThen there was the pizza. Luckily, it was a $10.99 special. But, it wasn’t even worth $10.99. I don’t know if all the crusts are pre-made, but it certainly seems like it, and it was tough and tasteless. The sauce tasted like an overpowering pasta sauce. And, the cheese was cheap and tasteless. I asked for the pizza well done and it was more burned in places than well done.nnIn every way, it was just bad. And, I’m one of those pizza lovers who will eat almost any kind of pizza and be okay with it. Not this one. I would have been better off buying a $1 Mama Celeste microwave pizza.nnUPDATE: I am impressed with one thing. Shortly after I posted this review, the owner called me to ask me personally about my experience. He stood behind my opinions of the mask situation, and said it would be addressed, which I certainly appreciate. We did discuss the pizza as well. And, all I can say to that is, it’s just a matter of personal preference, I guess. Just because I didn’t like it at all, it doesn’t mean that someone else might not like it. And, he offered me the option of a freebie or my money back. I chose the second option and he said he’d get a check in the mail right away. I definitely admire the fact that he reached out right away and made those offers. That was good customer service. Based on that, I might just try out some of his other food, at a real Mozzeroni’s location (not an express location) someday. While I don’t feel that I can recommend their food at this time, I am very happy with the customer service.

Attention to details,good food and great service.