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Athena's Army

3400 Monroe Ave, Rochester, NY 14618, USA
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Detailed Information
Openning hours
  • Monday 5:00 AM – 8:00 PM
  • Tuesday 5:00 AM – 8:00 PM
  • Wednesday 5:00 AM – 8:00 PM
  • Thursday 5:00 AM – 8:00 PM
  • Friday 5:00 AM – 8:00 PM
  • Saturday 7:00 AM – 1:00 PM
  • Sunday 7:00 AM – 12:00 PM
Photos
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Reviews
Emma Rizzo (03/08/2021)
Communicating with this business has been beyond frustrating.nnI want to first say that I 1.) have read and understand my contract and 2.) know that there I steps I need to take to cancel my membership. However, the owner has stopped responding to emails and seems to have disconnected the phones. I have kept all communications reasonable and professional, but I continue to run into road blocks.nnIf Athena's Army ever reopens, stay away from this gym. The owner is clearly unprofessional and highly disorganized.
Thu Bui (12/28/2020)
Wow OVER TWENTY 1 star reviews in the past month. I guess I wasn't the only one with a horrible experience with the new owner. Continually providing the same responses...'didn't read the contract' and 'trying to smear a local business.' No accountability/No shame of scamming former members of RAC.
Hannah James (12/28/2020)
God, their responses to people's legitimate criticism are so immature and ridiculous that I'm writing a 1 star review they can have some fun with. They seem like a terrible company and I sure as hell hope they crash and burn with this pandemic. People do not deserve to be cheated out of their money like this company is trying to do. Contacting people by email about a new policy that will cost them money is deplorable. Look at other reviews for more details.
Leta Williams (12/26/2020)
After being a member of the former RAC Women's Fitness and moving out of the Rochester area, I was shocked to see that Athena's Army acquired ownership and continued to take payments from all former customers after RAC had stopped collection upon shutting down. Even if these were the same exact owners, the new business should have followed up instead gouging out money from people who no longer use these services, especially in these circumstances. Those contracts are VOID. Communication overall - including the cancellation process - has been a nightmare. Phones are never answered. There is clearly no care for the customers besides whatever cash they can cough over. Find a gym that actually cares about your fitness AND your finances.
Sarah Hurst (01/26/2021)
NO GOOD. Ive been going to RAC for 8 years. Due to covid and the constant shut downs I broke down and got my own home gym. I had contacted the gym about 2 months ago on fb about canceling l. They sent me and email where I needed to write my name and number. They still to this day are taking money out of my account. They have this new 2 month payment to cancel. You've been closed you dont charge me 2 months of fee to leave an empty gym. I already canceled before this email was sent out.
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