Tire Choice Auto Service Centers

I left work Tuesday night , snowy and extremely cold, felt something didn't feel quite right. After driving a short distance realized flat tire. Crawled to Tire choice on Monroe Ave. An amazing human being named JAKOB took me in. He was alone, one guy was doing deliveries, another guy out sick, etc, he was doing it ALL. 45min left till close, he had to get people coming in to pick up their cars out and answer the phone ringing off the hook. HE PUT A NEW TIRE ON MY CAR TOO AND DID IT WITH A SMILE. His kindness will not be forgotten. I mentioned I may be back for 3 more tires. So this guy Jakob, gets home and texts his boss Andrew the whole scenario, like his day wasn't long enough. I call the next day, boss ANDREW is working. He knows the whole scenario. He fits me in for the next 3 tires ( they were booked, but I didn't feel safe to drive on the old tires). Andrew showed the text to me still on his phone. First of all, what a great team ! Secondly, AMAZING SERVICE with an AMAZING STAFF. THANK YOU FOR YOUR KINDNESS, THOROUGHNESS, and COMPASSION.

I scheduled an vehicle inspection for 6:00pm. I show up and was informed the person who does the inspections went home. So what’s the point of setting up the appointment? I decided to give this place another try after the last time was subpar. I didn’t even get an apology or an opportunity to set something up for the following day.

Great people with fantastic service!! Andrew was extremely helpful and genuinely a great guy who wants to give you the best deal possible to get your car back up to 100%. Service was extremely quick as well, thanks a lot guys!!

If you have a VW I would not recommend going here. I went to get an oil change and when they gave me my car back the check engine light was on and flashing. There was nothing wrong with my car before I gave it to them. My car was stalling out and sputtering when I left. I called them and they said to just take it to the dealership and they didn’t know why it was doing it. I took my car to the dealership and it turns out they put the wrong oil filter in my car and the guy at the dealership said there was oil leaking everywhere and I was lucky that there wasn’t any permanent engine damage. Just want to give anyone with a VW a heads up before going here.

I scheduled my oil change appointment online and in the comments section I told them that the owner’s manual requires 0W20 synthetic oil. When I went to the store I told the person again one more time. Nonetheless they put their regular 5W20 synthetic in without telling me anything. They could at least inform me about the differences or let me know that they do not carry 0W20. I need to acknowledge that they were polite and respectful.