Map
Detailed Information
- Place Types Car dealer
- Address 160 Despatch Dr, East Rochester, NY 14445, USA
- Coordinate 43.1150633,-77.4799501
- Website http://www.balkanmotorsny.com/
- Rating 4.5
- Compound Code 4G8C+22 East Rochester, NY, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
We were searching for a minivan to replace our Buick Rendezvous. Originally wanted a Honda Odyssey but they are rather pricey when compared to other brands with the same features. The internet search led us to Balkan Motors. The site is user-friendly and very well constructed. We found a Dodge Caravan that we liked on the site. They have many pictures from different angles inside and out along with a great description and list of all the features. We were able to go test drive the vehicle and fell in love with it. We were concerned with what we thought was a small fluid leak but they had it sent to the shop to be checked out before we came back for the final purchase. The staff was very courteous and professional. The car lot itself is very clean and all the cars were clean also. Overall I was very impressed with the experience we had. If this vehicle holds up I will def buy another used one from here.
Absolutely FANTASTIC to work with. Very friendly and extremely responsive with communication. Completely transparent with the process as well as with answering any and all questions. The whole team worked very hard to make the deal work and I’m happy with the end result. Also offered home delivery (which I was happy to take advantage of) even when I lived 5 hours away round trip. HIGHLY recommended and would absolutely do business with them again. I would give 6 stars if I could.
Dino, Selma, and everyone at Balkan Motors did a fantastic job of getting me into the vehicle that I wanted. This was by far the easiest vehicle purchase that I've ever made. Basically the deal was made by email and text. They had everything approved before I ever saw the vehicle in person. They were honest and upfront about everything. No haggling about price. No hidden fees or charges. No pressure sales tactics. I came in, test drove the vehicle, signed the paperwork, and that was it. They took care of everything, DMV, insurance, and even delivered the vehicle to me (I live an hour away). I would never have expected such great service from a small family run operation. I advise everyone to check out Balkan Motors when car shopping. Anybody that doesn't is doing themselves a huge disservice!! I'll be recommending these guys to all my family and friends!!
I was looking for a quality used vehicle. I saw a vehicle that interested me and contacted Balkan motors. I received a fast, professional response.nnI dealt with Dino, and it was easy to schedule a test drive. I ended up liking the vehicle, but one of the wheels had bad road rash. Dino said no problem- the wheels could be painted.nnI ended up making a offer and the price negotiation was easy and fair. The whole process was very simple and streamlined. The wheels were all painted at no additional cost. There were no hidden fees or crazy upsell of extended warranties. A very pleasurable experience, I would definitely buy from Balkan again.
Thank you again Dino for being awesome and making my experience great even with the strange times we are in right now! Dino let me test drive the car twice, since there was an issue the first time, but he was very caring and took car of the problem right away. He is very responsive and quick to respond. They are very professional and are great to do business with. I would 100% buy a car from then again.
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