Greater Rochester International Airport

Traffic is easier since the site improvement. The lighting is better near the airport too. The free cell phone lot is a very good thing to have when you're waiting for someone to arrive. Just remember you will need to drive all the way around the airport to get to it after you get off from 390.

Easy in and out. I also had car rental. It was a quick process. Except check everything before you drive off. Gas for example they tell you bring back full. Well upon start up below last quarter. Of course I went back and told counter person. They were going to give me another car went computer crashed because lights in terminal flickered. Way to go RG&E! Told her just credit car to be returned at same spot not full. She told me I was good to go. Well see how rest of trip goes.

The airport has changed since the last time we flew. There are several options for food and refreshments. It was extremely easy to find baggage claim. Overall a positive experience.

It was ok

I curiously read about these different airport awards and wonder what I am missing because now it seems most airports are just often a glorified mall with security. Well call me impressed with ROC and if this isn’t the best airport in North America I must be a biased observer. Manageable walks even to the furthest gate, well thought out and convenient placement of amenities, airy central core with colorful art features along the ceiling, museum type display cases with quality unique objects, quiet sitting areas with comfortable chairs, a free arcade game area. I’m sure there were other features I didn’t even notice but A+ all around. My hat is off to whoever designed and built this facility because you did everything correct in my opinion.