Core Capacity Transformations

I would give a NEGATIVE 2 Star Rating for Core Capacity.nCustomer Service from the Administrators of Core Capacity is very poor. After I completed the 6 week challenge with them at the Henrietta (Rochester) I signed up for a full membership and paid over $1100 in full for the year. Within a week and a half, The main office and administrators in the Orchard Park (Buffalo) area decided to shut down the Henrietta location with only 1 day notice and through email sent to the Rochester area clients. Some clients showed up Monday morning for their appointed class times just to find that the doors were locked and the place was closed without even a sign on the door explaining what was happening. Those people had to find out through an email that was later sent to them telling them that to continue with any challenges or memberships, they would have to go to the Buffalo locations or do virtual (zoom) workouts. Members of the Henrietta location have been trying to contact the Administrators in Buffalo to get their refunds of money paid for challenges and memberships since October 2020. As of today (3/5/21) it has been 5 months still without any direct responses or refunds issued. Core Capacity hired a legal firm to handle the clients in the Rochester area but they also have avoided in rectifying the situation of the many people that have been affected by the closing of the facility and not refunding the money due. I would not recommend Core Capacity to anyone due to the way they treat their clients and the poor customer service they provide by avoiding in doing the right thing in providing refunds to their clients. It would be appreciated if Core Capacity would contact it's members from the Henrietta Area directly and refund their money. Amalia (Emily) Folino Perez

Final weigh in!nnAfter just three weeks at Core Capacity, I’m down 9.4 lbs and 4.5% body fat.nnI started at 188.4 lbs and 26% body fat and ended with 179 lbs and 21.5% body fat.nnWorking from home during the pandemic made it really easy to stress eat and I was finding it harder to drop weight by just running like I always used to. This program really kicked things into high gear for me and I haven’t felt this strong in years. My back and hips don’t hurt all the time anymore, and I feel like I have a plan for eating that makes sense and is easy to follow (that’s always been a struggle for me).nnIf you are looking to jump start your road to a healthier life style, I would strongly recommend you give one of their challenges a shot.nnI didn’t feel like I had time to exercise, but I made time and it reminded me that you should always make time for your health.

Terrible customer service. Do not return emails or voicemails on critical customer matters. Do not follow guidelines set in their own contracts. Poor communication. Failed to notify members of two locations closing, while weighing people in and taking money for a challenge the day prior. Sad business practices.

Prior to starting the Core Capacity challenge I asked many people how it is and what the catch was. The only catch was you! Stay dedicated and you will be fine. That holds true, I stayed dedicated to the nutrition plan, NO you do not starve, YES it is hard!nIf this program was easy everyone would do it. I cannot believe how fast 6 weeks went by, along with losing 24 lbs & 7 % body fat.nI feel amazing, I have energy all day, it was very addicting. The workouts are designed for anybody, no matter what gender, size, or age. The trainers adapt the circuit training to benefit you individually. They are there for you!!!nnI highly recommend this to anyone looking to jump start their journey to a better YOU!nnYES, this is sustainable after the fact, the nutrition is great, the exercises are very well mapped.

It’s finally over.nnToday was my final weigh in for the 6week challenge.nnI’m down 24.4 pounds and 5.2% body fat! That’s 15.3lbs of fat gone!!nnIt’s been a bit of a struggle the past 6 weeks as my husband and kids were eating normal and all I could do was smell their deliciousness. But my body adjusted and I was able to push through!nnThis challenge has allowed me to be more comfortable in my own body. It has boosted my confidence and I feel motivated to push myself to lose 10 more by the end of the year.nnI’m more conscious of what I’m putting in my body and how it will affect my body. I am an emotional eater so I know there will be struggles a long the way, but I’m going to utilize the skills I’ve learned from this challenge to keep going until I am at a place where I can say I love my body.nnThanks core capacity and all the trainers who encouraged me and pushed me to the finish line!!nnI recommend this program to anybody out there who needs that extra push to jump start their weight loss journey!nn#20pounds6weeks