SEPHORA inside JCPenney

Sephora was the last of any of the local beauty stores to reopen during COVID. When they did finally reopen, their hours where not only limited but also inaccurately advertised.nnAfter several attempts driving 30 miles to find an open Sephora, I purchased among many other items, a $26 Marc Jacobs eyeliner.nnProduct was inside what I thought was an unopened Marc Jacobs box. Inside box was a completely used up and empty eyeliner.nnIronic, considering customers where unable to touch any of the very few products on display in the store.nnSephora’s automated email response to my complaint was that their returns have to be within 60 days.nnNot cool.

Very nice, if shopping make sure to ask for Alexia to help you out. She will help you so much! Found everything I needed from her. Only thing that I’d fix is how they present the makeup, most of the palettes that are out for sampling, are dug In by fingers and dirty. I definitely wouldn’t want to put that on my eyes. Maybe try getting some new palettes out! :)

This place is not for the everyday woman, it's way too expensive. I got a $25 gift card for Christmas, I walked out with two very small eye shadows and a lip gloss, and I didn't have enough! I actually had to pitch money towards it becuase the $25 wasn't enough. Thankfully I found an app called Ipsy, for $20 a month i get 5 products (make up, nail polish, hair care and skincare). Don't try and keep up with all the girls who can afford to shop here, just get Ipsy.

Sephora has a nice selection beauty products, face and body creams. A little expensive but their products are more natural and great quality

Small store, but I'm still a makeup beginner and find everything I need (from makeup to creams and to masks). And the staff is among the best I've come across. Always willing to help and take time to make sure you're getting the right product. Very professional, very helpful.