City Auto Repair & Sales (CARS)

A little background - I’m a young single female and I’m here from out of town. Home is 6 hours away. So when my car broke down I was of course upset, but also concerned my situation would ultimately be taken advantage of. I don’t know anything about cars and I had no one nearby that could help me. John at City Auto was amazing. He communicated with me the whole time. He gave me a quote, but admitted it was high and wanted to keep looking to see if he could find anything less expensive. In the meantime they kept testing my car trying to get firm answers before doing any work. So basically, they originally thought I needed a fuel pump replaced, but after doing more testing and driving my car, John said everything seemed to be fine and I could come pick it up. Truthfully, City Auto could have charged me $1,200 to replace my fuel pump and I would have had to do it to get home and wouldn’t have known the difference. Dealing with a shop that was honest put me at ease and I appreciate that so much. I’ve never had an experience like that when it has come to having any of my cars repaired. I highly recommend them and wish they weren’t 300 miles from home otherwise I’d continue to use and recommend this shop.

Lost the brakes in my vehicle while getting off the highway in a snow storm. I called and explained my situation. I was close by and hobbled there. I was offered a ride and was sent a text with detailed info. Ended up having to leave my vehicle overnight and was offered a vehicle to drive. THE BEST AT CUSTOMER SERVICE by far. Highly recommend. Good experience.

Very friendly. All I needed was air in my tires but they greeted me quickly and had me in and out in less than 10 mins. Plus the German Shepherd is super adorable

This place is awesome John and cathy and the rest of the staff are awesome and my husband and I love the fact that any part of your car they fix is guaranteed with a 3 year replacement warranty and you dont pay for it or the labor if it was a part replaced within the 3 years

Awseome service knowledgeable mechanics. I will definitely be bring my truck there again