Dannemora Federal Credit Union

Never had any problems with them. Very nice people to do business with. I've been with them for over 25 years

This bank has excellent rates for loans and savings account. Their online banking for very easy to use and full of features that work. I wish their hours were better and the staff was a little friendlier but otherwise i really like these guys.

Great people to work with, they safe and reliable

I went to the Tom Miller Branch on Tuseday March 5th because after the new updates to the system I noticed there were transactions on my account that were not mine, which had caused my account to overdraft. I was told that someone elses card was attached to my account. I let the teller know that I have only ever had one card she said that the other card would be removed from my account and the money refunded. the money was refunded but the card was not removed from my account. I noticed to day that there were more transactions so i went in again. I have been refunded all but two pending transactions and was told that I needed to return to the bank in order to make sure that my money is returned to my account. I was understanding the first time, but there is no reason for a card that I have no control of to be attached to my account after it was brought to the banks attention and it should not be my responsibility to make sure the bank corrects their mistake after they are made aware. I asked to speak to a manager and the teller told me that she was in a meeting and that I would have to come back. I am so dissapointed with the lack of costumer service and the care for money, I no longer feel that this is a place that can be trusted with my money and will be taking my business elsewhere and suggests that others do too because they seem to have zero concern about fixing and monitoring problems they create.

The least accommodating financial institution I have ever dealt with. Membership definitely DOES NOT have it's privileges here.