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Subaru Service

Auburn, NY 13021, USA
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Maxmillian D. (04/29/2020)
Had to get three recall notices from Subaru for my 2018 Impreza taken care of and I was not looking forward to it. Frankly, I was expecting the dreaded, you also need this, that and the other. Well, from my initial conversations with Nichole at the service counter, to the young woman dropping me off and then Nichole calling me only a couple hours later to tell me everything was done, I was pleasantly surprised and the service/customer service was excellent. I received a comprehensive vehicle inspection report and both recommendations (tires and cabin air filter) were honest and accurate. I must confess that I was armed with a first opinion from a personally known mechanic, that I trust for his honesty and integrity, before I took the car in for the recalls. Unfortunately, I don't know the name of the Fox Subaru technician who performed the service/inspection, but THANK YOU. Well done to both you and Nichole. Your performance reflects extremely well on yourselves and Fox Subaru service.
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