Gary's Service Center

Honest and reliable mechanic. Often doesn't charge me for small fixes or issues which is so appreciated as a young driver. My whole family goes here for good reason.

I dropped my vehicle off at 8:30am to have them check vehicle for AC issue and the left front tire had been making a noise when I made a hard left turn and all the weight was on that tire. They were supposed to call to let me know the issues before doing any work. I called at 1:08pm and they still had not looked at vehicle, but told me they would definitely have the vehicle done that day. I called again at 4:10pm, knowing their shop closed at 4:30. They told me they test drive the vehicle and it was making a lot of noise, the guy in phone said he could hear it all the way down the road. I asked if we were talking about same vehicle as the noise I had described to them only happened when making a left turn, not when just driving the vehicle. I asked if they were able to look at AC. He stated no but there was a leak in it. How do you know there is a leak when you just stated you haven’t had tome to look at it?! I told them I was coming to pick up the vehicle. They were insistent that I leave the vehicle over night. I said no, I am coming to pick it up. I asked if it was safe to drive and they assured me that it was. When I got there they of course were all gone. I tried to leave and the vehicle had chattering in front end, brakes grinding and squealing even when I was not applying the brakes and the tire rim is gouged you. None of this was happening when I dropped it off to them at 8:30am!!! I parked the vehicle and called a friend that referred me to the shop through another friend who was not will to give us their personal phone number. He did call them and their response was “ well she needs it fixed” So it is ok to damage a vehicle and tell the customer it is safe to drive when you clearly know the vehicle or cannot be driven?! I had to have the vehicle taken to another shop, and here I am a week later with no vehicle to drive because we cannot figure out what exactly they did to it to cause all the problems it is having now that it did not have when I dropped the vehicle off to them.

Customer service was the best I have experienced in years very knowledgeable they answered every question I had

I worked in the Automotive Industry for over 30 years with AAA and I was totally impressed with Gary's Service Center. Great & let me repeat, GREAT prices, no ups & extras. Gary knows what he's doing and I highly recommend getting your vehicle repairs & maintenance done here. I've had oil changes, brakes, tire removal/installation on both cars here and got both excellent service as well as excellent pricing.

Disappointing experience. They lied about fixing muffler leak. They used some type of gluey substance. They ordered tire rods and fixed them even though i never asked for that and was not told until it was time to pay. While doing work on my truck they broke a part and repaired it with zip ties when zip ties snapped my brake line was punctured. Discovered by different mechanic. Also they have texted me twice out of no where just saying hey how's your truck doing. That's creepy!!! Never again.