Gendron Pitstop

After losing my mechanic “Falls Auto” to retirement it has been a very hard journey to find a mechanic to match the service and knowledge that I once treasured. After several experiences with these guys I have to say that search is over. Today my Vans fuel pump went so I had my van sent to Gendrons pit stop. They received the van by 1:30 and had my van back to me by 5:00 with a new fuel pump and tank straps. I am more then impressed by the service I received. As a service business owner I know that I can trust these guys to keep me up and running As well as getting to my calls. I thank everyone involved at this shop for everything you guys do. 5 stars from me gentleman!!! Stand up job, thank you!

Love Gendrons. Have going here for years . Although I've moved out of Troy , any car repair I will always come back To Gendron's . Thanks to Lourdes , Hank and Randy. You guys are awesome!

Your typical hometown, Andy Griffith and Gomer Pyle style ,old fashioned garage. Hank is very knowledgeable and is a great person all around. When I am sitting in his office waiting for my oil change I almost feet like it was the good old days when my parents were younger (I'm 39).

I Purchased a Honda Pilot with 98k miles, sounds great? I didn’t even make it out of Troy &lights came on- on dash. I immediately call Kevin who tells me to go home and come back when it’s convenient, I have a 60day warranty. I make a list of things mechanically wrong and reminders of what he told me he would do that was not mechanical. I returned 5x from over an hour away with him never honoring the warranty nor his word. I had to put a new engine in this pilot at 105k, a new transmission at 112k the exhaust sounded like a bumblebee less than a month after having the junk, it was the pilot ex-L w/ entertainment system, he never kept his word regarding replacing blown speakers so what I paid for could actually be utilized. There are a million more issues, this vehicle cost me a fortune! If I didn’t live so far and had a reliable enough vehicle at the time- I would have stood out front warning any potential customers. He is a liar, and a thief. I spent quite a bit of time in that garage waiting for my car that was never repaired as it should have been, during that time I learned all about his divorce his online “grinder” escapades, his love of cocaine and young men , I have absolutely no reason to not share, he clearly didn’t mind anyone knowing. I gave him every chance to make right his wrong and he chose to have no integrity and absolutely no regard for a business that I can only assume his father took pride in building. Honesty and integrity will always make you more money than being a sneaky dirty bag who deceives people out of money . No tears shed on the total loss of that vehicle. I purchased a much newer and nicer Toyota Highlander with 50k miles and have been amazed by the difference in my experience at a customer worthy dealership vs Gendrons. Negative stars are sadly not an option.

Gendron pitstop has aways been good to me and my family.Great people