Wayne YMCA

Dishonest, intentional disregard and miss management of client financials. Requested cancellation several months ago and they are still charging my credit card despite multiple requests to seize and desist. This act is not innocent, it lends itself to more of intentional abuse of clients trust. On top of that, facility is long overdue for a remodeling, Poor management is highly noticeable, I do not recommend it.

I like facility, nice to exercise but staff didn’t know how to print out access records with member name which that access records was useless to submit to get reimburse from health insurance. At least she honestly said she doesn’t know how to print out member name and doesn’t know how to print out member information page either.nI tried afternoon with another staff and that staff didn’t understand my request at all(print out access records with member name, not member number)nSo I gave up my health insurance reimbursement.nnAdding membership was same as access records. Staff said she doesn’t have authorization so filled out form first and next time when I visit YMCA they will proceed. I didn’t go there around 2weeks and they proceeded and charged $15 on middle of month. Passed half of month. I Called front desk 3 times they put me through manger 2-3 times and left voice messages and sent email to cancel that. Manager said of course I filled out form so they proceed. I thought they reimburse but one week later i called and called and figured it out they were going to deduct from next month membership.nnTired to chase staff/ managers/ receipts for preschool because lack of detail explanation.

The ECPW1 wrestling show was good. The crowd was large and it seemed like everyone was having a good time. I believe the YMCA should look into have more shows at their establishment.

Nice place.. very cool community feeling. I'm a member and like this place. It would be good if they have family swim times which is really convenient for family. If this issue is resolved, I would give 5 stars any day.

Nice comfortable location. I work for a firm in Wayne and live in Santa Monica CA. I Love my second Y!