CVS

The first downfall of this pharmacy is not having a window pick up, because for everything that you need do you need to park go inside and most of the time there is a long line of people waiting to be help at the pharmacy. I go there because of the convenience but I am switching to another pharmacy because the service is not great.My doctor prescribed a medicine for my tendinitis, when I went to pick it up plus other prescriptions that I had turn out that I didn’t have my medicine for the tendinitis. I tried to call the doctor to see whether they forgot to call in then I went inside again to inquire about it. The pharmacist then informed me that he didn’t give it to me because the co-pay was over $100! Since when they take the liberty to sell or not sell based on the price of the medicine? That should’ve been something to discuss when I went to pick it up. Since when the pharmacist knows whether we are able to afford something or not? Does he have direct access to our bank accounts? I think I’m going back to Walgreens.

This used to be our go-to pharmacy but has deteriorated significantly in recent months. The pharmacy is always backed up and slow. One of the pharmacists and most of the pharm techs are rude, unhelpful, and very unprofessional.

Moneyorder not working, spend 30 min there. If you are not able to fulfill a service just drop that moneygram sign down.

I feel badly for the associate folks who interact with customers in the pharmacy. They are terrific but the pharmacists who make the calls follow protocols in spite of common sense and the evidence. This latest time the pharmacist just blew me off with a prescription they said was filled and would not renew it. When I asked when it was picked up they had no idea and the pharmacist just told the associate to have me wait without even checking. The time before an associate told me I had three prescriptions and later when I found out i did not take one any longer the pharmacist said I could not return it and get a refund. He did tell me I could possibly donate it to one of the local clinics. God love associates they do a good job of covering for bad decisions.

I've lived in Little Silver and have frequented this CVS many times throughout my life for various reasons, and I've always been very pleased with the experience. However, they went above and beyond for me yesterday and I plan on always going there before the Walgreens across-the-street from now on! I had ordered passport photos through a website to be picked up there, and when I arrived they hadn't been printed (which was the website's fault, not CVS's). The manager then went out of her way to help me print the photos I needed at a fraction of what it would cost anywhere else! Everyone I interacted with was so helpful and nice that they made my entire day. Looking forward to my next visit!