CVS

Takes no less than three days to fill a prescription here. Slowest service ever. Thought I’d save time because this one is close to the house but it’s better to go to a Walgreens down the road because they always have your prescriptions filled within an hour or two. This place has bad customer service and the pharmacy is the slowest I’ve ever seen

The Pharmacy Manager Ekta and her staff are excellent, the store manager and staff are as well and the Middletown location is my main place to go.

Drive through pharmacy takes a long time every time I've been there. I've been going since the store opened. But it's better than waiting inside. Pharmacist have always been friendly though.

First time having to fill a script here since it’s opened. I give the pharmacy a 10/10 Amanda E my Pharmacy tech that evening went above and beyond to find a coupon for my RX. When I stopped in originally she told me the price I said no problem I’ll be back. I came back and she told me about the coupon that saved me 40 bucks!! I am beyond grateful for her doing this out of the kindness of her heart. Thanks Amanda for ending my year on a high note!!

Bad experience with the pharmacy. I left my pediatrician with my 2 year old and they were calling in 3 prescriptions for her. While I was on my way to head there to pick them up CVS called me. A very rude man told me ( in a short, annoyed and nasty tone) that he could not fill my prescription because it was sent to another CVS (which he couldn’t tell me which one) and that he called my doctors office 5 times and no one answered and told me that now I had to call my doctors office to figure it out. (When I left the doctor there were about 5 woman sitting at the desk and no one in the waiting room) I called the office and someone answered right away. Told her the story n she confirmed it was sent to the right CVS but said she would call them and sort it out. She called me back about 20 minutes later and said she had been on hold for over 15 minutes with CVS and couldn’t hold for them any longer (I understood, she has a job to do). Meanwhile I got a text from CVS asking me to take a picture of my insurance card which I did. I then called CVS back and the rude man answered once again and told me “yeah it’s fine I’m filling your prescription now”. A phone call to tell me that would have been nice so I didn’t have to reach back out. My husband went to pick them up on his way home and we only received 2 not 3 prescriptions. Need to work on customer service and maybe retrain your rude pharmacist.