Map
Detailed Information
- Place Types Atm
- Address 3701 Alexandria Pike, Cold Spring, KY 41076, USA
- Coordinate 39.0277074,-84.4487379
- Website https://apps.pnc.com/locator/#/result-details/00289050/cold-spr
- Rating 2.9
- Compound Code 2HH2+3G Cold Spring, KY, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Yikes! The first rep I called would not let me ask my question; she continued to speak over me and eventually hung up on me, mid-sentence. (What!)The second rep was slightly better albeit totally unapologetic for her colleague's behavior when I told her what happened. 2020 is a weird year, and maybe they're dealing with a lot, but I hope this feedback will encourage management or corporate to encourage this Cold Springs branch to practice better customer service. Whew!
super friendly tellers! They answer all my questions over the phone even though I know they are busy. I moved away from this location but still continue to call and go there
Chauna is so rude and slow . She need to learn how to treat their customers.
Didn’t think this place was too bad, until my girlfriend got scammed by placing a fake check that came in the mail into her PNC account. PNC cashed the check even though she didn’t have enough to cover it. Now they say they can’t do anything to help and she is responsible for paying back the 4500 dollars. Thanks PNC.
This PNC branch doesn’t have cash in the drive-thru ATM 90% of the time. I would definitely recommend visiting another branch for the ATM if you are able to.
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