Fiat of Manhattan

SCAM, STAY AWAY FROM THIS PLACE!!!nnThey will charge you for nothing and take your car hostage, you cannot choose what you want fixed otherwise they will charge you a $400 dollar troll toll.

I wish no stars was an option. The service department is the worst I’ve ever experienced, ever, and I would recommend avoiding having your vehicle serviced here at all costs. If you do get your vehicle serviced, it will undoubtedly be at all costs. I had the tires rotated and oil changed on an older Fiat, which cost me over $200. In addition, they recommended $3500 in routine maintenance with no knowledge of my previous service. They told me I needed my brakes changed, even when I was recently told by another Fiat dealership the brakes were fine. The service advisors are unresponsive to emails and phone calls....it took me a week to get my service completed and get my car back. In my opinion, they are not honest brokers, charge unusually high prices, and are unresponsive to customers.

THEE WORST. Brought my car in for a simple oil pan. They told me and my insurance company that it would take a day. It took ONE MONTH (after I begged). No phone calls, not ONE word from them. I called and called (btw, you'll notice no one answers the phone...it's bizarre. I had to get a phone number from my insurance company - they couldn't get in touch, either). After numerous calls about where my car was, I finally had the thought that I should have a male family member call. Only then did someone call me back - a month later. I pull out of the dealership and my breaks are bad. Never had an issue with them....they give an estimate for $800 for front, $800 for back. I take my car out of there and go to another garage. $695 for front and back brakes. I've dealt with them before - it's always a nightmare. DO NOT BOTHER.

Better experience the second visit.

Cute car, but has been ranked as one of the least reliable brand by Consumer Reports for the last few years.