Capital One Bank

The ATM is almost always out of service and the branch isn't open. They closed the Secaucus branch so now I have to find a new bank. Capital One is not good.

This branch is always crowded and most of the times two out 3 ud83cudfe7 machines are out of service....

It’s a very convenient location in this city. The workers here are very nice and attentive and handle customers in an orderly fashion. The only and MAJOR drawback is that in this branch there are no tellers and physical cash isn’t handled here. So if you need to make a withdrawal of a large amount this isn’t the location to go to.

Convenient spot its located at the corner of very busy roads that you can just drive on to get here and theres also a lot of parking.

Came here about a month ago because I was moving out of state and in the process of me traveling between FL & NJ i had lost my debit card. Went to get a temporary card and the rep who helped me sent my permanent card to the wrong address twice. Almost a month and a half later, I finally receive my debit after requesting it a 3rd time to be sent to THE RIGHT ADDRESS. Upon receiving my permanent card, turns out the rep also DID NOT cancel the debit card that I had lost & someone made a $100 transaction on it.nnExtremely unacceptable. Bank information is so sensitive & is supposed to be handled with caution. Not only was the charge made to my account on a card I requested to cancel, but a card with my personal information was sent to the wrong address twice.