Hotels at Home Inc

manage a team

manage a team

This company states they do the billing for “Shop Courtyard”. It is located at the same address as Shop Courtyard. I ordered a queen size duvet for my comforter. At end of order, there was NO confirmation that the order was a success. So I ordered it again, received the order confirmation and two duvets arrived I called them the next day. They gave me the address for returns and said I had to pay for return postage. Guess everyone can’t be as customer service oriented as amazon. Even in a flat box it’s gonna be $25.00 to return. This organization does not care about customer service. Highly recommend you reconsider b4 purchasing from SHOP COURTYARD!

Not only are their products horrible but working for this company is even worse! Management (Ware Family are the Owners) are all horrible and humiliate the employees in front of everyone if there is an error every chance they get. The old lady Mrs. Ware personally yelled at me at the top of her lungs one day in the office over something that was not communicated to me but she assumed it had. She yelled like a crazy woman. This was verbal abuse! I have never been yelled at like that even by my own mother. Other employees say it is common place. Plus they only offered me $10/hr as an Customer Service Rep with a college degree! The son (the Company President) is just as bad! Please don’t work there and don’t order here. So many complaints everyday that the products weren’t the same as the hotels they stayed in. You have been warned!

This is one of the worst places you could work at in your entire life the owner told me that they needed countless more people yet fired 2 of my co seekers for over employing