Capital One Bank

I came here to open up an account. There were 3 lady working . I was on the line when my serial came the other 2 ladies they closed there windows. I waited 20 minutes nobody came to help me. I guess because of the color of my skin otherwise they wouldn’t closed both windows in same time . I felt Discriminated.I would never go there again. My visiting time was 2:35.

Better call before going on a Saturday. Branch was supposed to have been open, but was closed. Called the 800# to confirm Parsippany was open and when we arrived, they were closed as well. Called customer service to assist with timely transfers- disconnected. So done with this bank!

The tellers were so rude! Very unprofessional!

This place has all a person would look for when it comes to Service.nnSecurity guard/Fire fighter (Timothy) was on point when it comes to making sure the floor was organized and is great at breaking the Ice to start a conversation with clients as they stood outside due to this virus.nnJennifer was great in understanding and resolving. She had a all around sight in making sure people were assisted.nnGreat service!!!nEveryone looks like they've been working there for Years.

There are not enough people working there. capital one in general is unsasisfactory. I opened a new card and was supposed to get $500 in points back and never got them. when I spoke to someone at the bamk they made me call the number on the back of the card and they told me because i didnt ask about it quicker it was to late ???