CVS

Rogers CVS Staff was very rude and discriminatory, basically accused my wife of stealing. The staff lady Lisa, followed her around the store and then when my wife went to checkout, she decided to not purchase a couple items and put them back on the shelf where they belonged while doing so she left her purse in the cart at the register and Lisa and the other staff lady had the nerve to look in her purse to see if there were any items in it, which is unlawful because she didn’t have probable cause. What a joke those two employees were, Never will my family step foot there again !

I visit the CVS in Rogers, MN weekly. I am always greeted and welcomed with smiles. They acknowledge me as I enter and as I leave whether I make a purchase or not. I get all my prescriptions filled at this pharmacy and every member of the staff is courteous and knowledgeable. They always let me know if I have extra bucks rewards on my receipt. I wish I could say the same thing for all CVS’s in the area. I’m very thankful that the Rogers store is ran differently than the Andover store.

The last couple of months I have needed some comfort care for my daughter after giving birth to my beautiful grandson. I needed certain cold packs for my daughter due to pain and when I called the pharmacist she looked to see if they had what I needed. Indeed they did! I went in to buy the cold packs and they took them off of the shelf in the pharmacy because it was the last box so they would be available when I arrived.nnLast night I called to see if they had a certain comfort care product for my grandson. I had called many locations and it was not available. Roger's CVS pharmacist said they didnt have what I needed but would gladly order it for me. I called today and the medicine arrived! I was really impressed. Staff is always helpful!nnThank you for what you do!!

I really like this pharmacy and glad I made the switch from Walmart. However, they need to get consistent with their drive thru procedures. I use the drive thru and the entire transaction is done safely with the pharmacy staff using the speaker and sending my medication thru the drawer. Next time, the staff opens the drive thru window for the entire transaction placing me at risk for exposure. Not good!!! Please train your staff to use safe practices without exception all the time.

I have to say, this CVS has the most outstanding pharmacy I have ever been to. The pharmacy in particular. They are very outgoing and fun. The have always been non judgemental to my situation. Hands down to there staff.