Minnesota Motorworks

I purchased a Wolf scooter brand new from this store. The staff was more than willing to sell me the scooter And treated me great. It currently has 100 miles in on it. We have had nothing but problems with it. I’ve had to have it serviced by other shops three times. Every time I try to reach MotorWorks they respond, but when they find out it’s for service they never answer my calls or return my messages or texts. They have awful customer service and definitely not a place I’d ever spend my money again. This is very unfortunate, As I’m all about putting my money into the local guy and supporting his business. But I refuse to advertise and recommend a company that doesn’t follow through with their products.

Had to text him because he doesn't answer the phone. So I texted him and he claimed he was out on a delivery. Not true because I showed up 4 min later and he was just in the shop doing stuff. Jeff would barely use words. I had to keep asking basic questions about the scooters he had. He obviously didn't take me seriously AT ALL. He wasn't willing to spare a single word that he didn't have to. Not one. It was awkward. And inventory? MINIMAL. I'll bring my 4K elsewhere.nnAnd the response he sent is lies. I asked him...okay whats the lightest bike? Okayyyy.....what does that cost.... okay what are those ones on that side? Okayyy what do those ones cost.... when a salesperson isn't engaged, its awkward. Anything i need to know about scooters since ive just began looking??? ....... no. Ok. Thnks.

Definitely a place we will go back for upgrades. Jake took very good care of us (which after reading the reviews was no surprise). He made sure that we were able to go take a look at a side by side and once we purchased it he and his crew installed hand controls on the vehicle for us, he stated this was their first time installing them and they did a great job! The crew stayed well past quitting time to make sure we had our new toy for the weekend. Couldn't ask for better customer service..OH and the Can Am Commander is FANTASTIC!

This is the only place to buy your scooter/moped from. I had an amazing experience with Jake and Minnesota Motoworks. Personalized service, great selections, and local great guys. I bought a used moped from Jake. They did a full check of it before they delivered it. I had issues with my bank allowing the payment to pass. Jake was cool the entire process. I recommend this place to everyone!!

Jake took his time away from work to bring back a vehicle I wanted and got me out the door with it in one whole day. This man and his team will go out of their way to help you out. Honest guy, doesn’t fabricate anything and will tell you how it is with the vehicle. Himself and his team will exercise what it means to put service before themselves. Thanks guys!