Area Towing and Recovery Inc

This place really took care of my dad, when he was in an auto accident on 94.nOne company got a call to tow dad's truck, and the other things, but only took his truck.nArea towing came and got the rest of dad's stuff, cleaned up everything a real nice job.nWhen I took Dad for his belongings, Area Towing wouldn't Charge My Dad, They Were The Best.nThank You Area Towing.nThe Lamb Family

My brother died in September and we have been waiting on probate court since then. His car was towed here after his death as we didn't have a key. It's been sitting as we have waited. My mom contacted the court weekly and got everything done as quickly as possible. She spoke with a woman at the lot who was very nice and said she would try to see how much of a discount she could work out. She then spoke with Ryan who told her she would have to pay the full $3500. The car isn't even worth $3000 and we just want to donate it. Even after explaining all of this, he didn't care and said there would be no exceptions. He has no compassion or care for others and I am disgusted by his behavior and the way he treated my grieving mother.

My son passed away unexpectedly in MI on 9/10/2020. It was a tragic accident. His car was found parked on a side street. As he was a pedestrian hit by an SUV, the MI State Trooper had his car towed to this lot. The judge they petitioned did not allow them to open his car (no key was found). As my 29 year old son died in intestate (no will), I had to apply for Personal Representative to take care if his estate. I live in VA, and it took three months. I contacted the State Trooper who worked Daniel's case and gave him permission to pop open the car. Nothing of suspicion was found. That same day I called Area Towing and Recovery and spoke to a pleasant young lady who said based upon the circumstances, and the fact that our family wanted to donate the car to someone in need, she was sure that the towing and impound fee of $3500 would be reduced. Now, the bluebook value on the car is $2300. Today Ryan from the company called me. He said I had to pay the full $3500 to get the car out. I explained the circumstances, and was unsympathetic and rude. I feel defeated. I didn't have the car towed there, the police did, even though it was not part of the accident.nBeware of this dubious company.nMy heart is broken.

My wife was T-boned by someone who could wait for a green light. As stressful as this entire situation has been, and with everything going on, no one wants to deal with the tow yard. Area Towing and Recovery however, not only have policies in place to help their local residents who are not at fault. But the genuine care of service they’ve provided for my wife and I has gone such a long way. I remember I walked into their office no sooner than one minute before closing. I was flustered, panicked, and just an over mess. After trying to find transportation to the office all day. I just couldn’t deal with what the cost would look like and what it would be for another day. I couldn’t be upset at anyone if they didn’t open the door. However, once I got into the office, as I panicked and rushed through my papers trying to get everything all together. The office clerk, told me to take time to breath and calm before proceeding. My insurance company gave us such a hard time and it took nearly a week to get it situated. It may not seem like much to some but it takes a certain level of compassion while running a business to even consider someone else’s feelings. But not just those examples, they’re entire team was amazing and made me feel calm and more at ease with this part of it as my wife and I, sort through these things for our family. I’d like to send a huge thank you on behalf of the “Silverback” Black family. So, THANK YOU! THANK YOU! THANK YOU Area Towing and Recovery. Business like yours makes the city of Taylor an amazing home.

Good auctionnNice servicenNice peoplenAnd reasonable