Map
Detailed Information
- Place Types Amusement park
- Address 5900 S Water Rd, Rothbury, MI 49452, USA
- Coordinate 43.538683,-86.3660809
- Website http://doublejj.com/
- Rating 3.9
- Compound Code GJQM+FH Rothbury, MI, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Nice place to stay! Breakfast buffet was good! Arcade should have been out of order, only a couple games work. Water park was nice and clean. Friendly staff! Broken phone in our room...no cups for the coffee. Bathroom was clean! Lots of fun activities for kids!
Resort prices for Super8 accommodations. This place is in *bad need of repairs, furnishings are very old and uncomfortable, not clean and management only stares at you with a blank face when addressing issues - no customer service and no words, just a blank face(her name is Kristen). I brought up sheets(stained)and horribly old lumpy/misshapen pillows to the front desk and she didn’t even ask if I needed new ones because she didn’t talk. We went out and *bought our own pillows.nnDon’t waist your money and go to Great Wolf Lodge, which is cheaper. Unless it’s summer and all activities are open than maybe it’s worth it but we won’t ever be willing to return and we only live 25 mins away.nAfter a year of being stuck in our house we had high hopes for this mini vacation but left unrested, unhappy and out $1200 for 3 nights. What a rip off!! We really feel cheated out of our money. We filled out the customer satisfaction survey and will update this review on whether or not they contact us but I’m not holding my breath.nn*A side note: The non management staff is great. Super friendly and helpful.
Terrible customer service! I made reservations for this weekend to stay at the resort (Jan 16-18). My boys were really looking forward to the snow tubing hill. I went online to book that in advance, but they were sold out online, so I called the resort to see if they held any back for their guests. I was told they do hold about 60 back from selling online, but that I could not reserve them and it was first come first serve at the time of each session. I spoke to a manager, Miriam, and she told me she was not allowed to reserve any for me. I was only requesting 3 and I am a paying guest, staying at the resort and wanting to pay for those in advance too. She still argued with me and told me she could not do that. Also, the water park is open to the public and that is first come first serve. So, I am spending all of this money to stay at the resort, driving over 3 hours to get there, and my boys and I might not be able to do any of the resort activities? Seems ridiculous to me! I would expect that any guest staying there should be able to reserve the snow tubing and/or the water park and pre-pay for those things. The guests should be a priority. It does not seem like an unreasonable expectation to be able to actually reserve and use the resort amenities that you are paying for and planning your trip around.
Right upon arrival we were told we had to wait until 4 pm to check in which is a huge hassle. We headed over to the Sundance to hopefully eat and they had no reservations until 2pm. We decided to do the arcade to kill time, half of the games ate the coins and didn’t work, tried to press the button and didn’t get any of them back. Both ticket eaters were broken as well. We then tried to eat at the bar restaurant in the main building and they didn’t open until 11 and had no cook. Also no water slides open which makes zero sense. You can float down a lazy river on top of people using the same tubes but can’t go down a water slide. Only been here 3 hours and we want to leave. Can’t imagine how we’re gonna get through the next 3 days. Awful place. Save your $ you could go to Florida for this outrageous cost.
My 7yr old had a blast here! Very friendly staff and great prices on everything! We will definitely be back. For 2 adults and one child for all day fun, a large pizza, 3 sodas, a coffee, $15 for arcade tokens,, and 3 ice cream cones it was under $90! We arrived at 11am and stayed until 6pm. Highly recommend!
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