Planet Fitness

Customer service is blah!!!nAs for the front desk staff...nnVery few of the staff members are friendly & have a genuine greeting when you walk in & a genuine farewell when you walk out.nnAnd most sound somewhat stank, off putting & condescending.nnTrust me, I don’t like being bothered anyways...nBut if you’re going to speak...don’t sound rude.nnI always have/had excellent customer service, even on my worse day when interacting with customers at jobs.nnIt would be nice if the customer interaction was consistent throughout all of the employees & not just some of the employees on some of their days.nnPoor attitude can trickle down to the staff members & create a poor & unenthusiastic work culture. And that lack of professionalism can turn off gym goers & make them want to go elsewhere.nnPerhaps, Motivation & Morale training or Work Culture & Climate training.nnPositivity & excellent customer service is a win win for everyone. It sets the standard & may prevent Planet Fitness goers from crossing over to another gym brand.nnThis place needs to revamp their staff ASAP!!!nnThe staff either look bored at the front, don’t speak with energy & positivity, sound condescending...nnI don’t get it.nnMaybe like 2 workers there do a good job at this particular location.nnAnd clearly, an employee just resigned from this location & left an informative review. ⬇ufe0f⬇ufe0f⬇ufe0fnnOwners...wya? ud83dudc40ud83dudc40ud83dudc40

This is a clean friendly environment for a workout. I have the black card membership for $22.99 a month. I can use any location, unlimited tanning, hydromassages and red light therapy.

Love it

This is my favorite location. The worker are very professional, friendly and willing to help. The gym is clean and machines are social distanced for safety. I LOVE IT!!!!

Was pretty nervous about going in due to covid but I must say they are doing a phenomenal job with cleaning regularly, everyone is wearing masks, social distancing is completely adhered to!! And the employees at the front desk are super helpful!! Live themud83dudc9b