Home United States Michigan Tillys

Tillys

3700 Rivertown Pkwy, Grandville, MI 49418, USA

Map

Detailed Information

Place Types Clothing store
Address 3700 Rivertown Pkwy, Grandville, MI 49418, USA
Coordinate 42.8797447,-85.7561703
Website https://www.tillys.com/store/?StoreID=0232&?utm_source=Google&u
Rating 3
Compound Code V6HV+VG Grandville, MI, USA

Openning hours

Monday 11:00 AM – 7:00 PM
Tuesday 11:00 AM – 7:00 PM
Wednesday 11:00 AM – 7:00 PM
Thursday 11:00 AM – 7:00 PM
Friday 11:00 AM – 8:00 PM
Saturday 11:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Angel Alvarado (08/29/2020)

Not to be a Karen or anything, but the customer service was actually horrendous. Wasn't even greeted at the entrance, none of the workers help or said anything

Adam Korte (01/15/2020)

Horrible customer service that would not reply or respond on their website, email, instagram, or Twitter. They also delete negative comments and will not be willing to resolve any issues you have with your order. The In-store employees are not friendly or helpful. Take your business to somewhere better every other store sells the same products

Erin Kinzel (12/17/2019)

I’m leaving this review here because I honestly do not know what else to do. I’ve tried contacting the online customer service multiple times over the last few weeks regarding a skate rail I purchased from them that arrived damaged. I haven’t heard anything back and waited on the phone for over 15 minutes only to never talk to a real person. Terrible customer service. Don’t say emails are normally answered within 24 hours if you aren’t prepared to answer within a business week.

Kendrick Burns (07/09/2017)

Don't know why there is a 1 star, this place is great! Friendly, helpful staff and amazing products! All my jeans come from here and I've never had a problem.

Kelsie Gebben (10/02/2017)

Was not greeted when entering the store, was searching for assistance for shoe sizes and no one was around or available. All workers besides the busy cashier were in the back so I helped myself to get a shirt down from off the wall, and a worker came out and saw me and instead of offering to help he took the pole from me and walked away after getting upset with me.nThen I stood there waiting for help and a female worker came through and asked me if I needed help getting another size and I said yes please and told her my size but she kept walking away. Clearly they cared more about the fact that they closed in 10 minutes than helping me at all. If you're going to ask if I need help - follow through with it!

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