mason county auto sales

I had bought a fuel pump a couple of months ago and I was overjoyed to find one at a good price for 45 dollars from mason county auto and walked away a very satisfied customer..... I did have issues with that fuel pump and I went back to them and they took care of the matter very professionally and gave me another fuel pump..... I was so satisfied that I left a wonderful review and recommended to others to shop for there parts there..... Well today my second fuel pump went out and I called them and explained I was on my way to work and this fuel pump went bad,and I was told by the customer service rep that the owner would give me a call to see how to resolve my issue and I did recieve a call from a lady that was very short and I couldn't even get one word out other then hello and yes ma'am..... She then went about telling me that she has my fuel pump issue documented and that it has been over the time and that they already replaced it once and that I am not getting a refund or exchange...... That was fine but I didn't ask for that I asked if I could come out there and let them see what the car is doing that is what I asked the first lady I talked to..... But the lady that called me was very blunt and made the comment that she hasn't got enough hours in the day to have a conversation with me,and then when I was trying to talk to her in response she cut me off and just hung up very rudely...... Now I remind you I am broke down andnI didn't call them to get nothing for free but if she would have been more compassionate she would of better understood that I was wanting to get another fuel pump get my issue fixed and go to work but she wouldn't listen to me..... I answered the phone with yes ma'am and with nothing but polite behaviour with her and as well with her coworkers..... I know my 45 dollar fuel pump isn't much to them and they could probably care less but considering the way the shape of our nation is in with all of us being out of work and for me getting back to work is number 1 and I am struggling to do it and I can't afford expensive car parts and I am doing the best I can..... And for someone to treat me and belittle me the way she did makes for a terrible outlook when a person is trying...... All I wanted was to resolve my issue and if they had another fuel pump i would of bought it if they couldn't honor this one...... If she would of thought back to last week when I called them and asked if they had a gastank for my car and was told I would get a call back to let me know if one was available which I never got she would of found out that I would of bought the tank and another fuel pump but she was so quick to dismiss me that I couldn't even ask her nothing and she hung up...... I am a African American man and the way I was treated personally was just awful and the fact that I extended respect and courtesy the whole time makes me wonder if my race is a issue and that is why I was treated the way I was..... I am going to report this issue with the local chapter of the NAACP and at least get a apology or closure to this matter.......

They are very helpful go iut of their way to get you on the road in a safe releiable car