Map
Detailed Information
- Place Types Car dealer
- Address 7042 Cherryvale N Blvd, Rockford, IL 61112, USA
- Coordinate 42.2505558,-88.979117
- Website https://www.loubachrodtbmw.com/?utm_source=google&utm_medium=or
- Rating 3.4
- Compound Code 722C+69 Rockford, IL, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Photos
Reviews
Had a great experience with Dave Colpo and Jordan Castle. They helped me find the perfect vehicle.
A disappointing start. I wanted to make an appointment for my 2019 BMW 530i service and to ask a couple of questions. I got an automated email response from Rachel in the service department. For 3 days now, I have called and left 3 messages to confirm a time, including one with the service manager. ZERO response. That tells a lot about how business is done here. Very sad.
No disrespect towards this dealership, but all I wanted was to get my tires changed, and that couldn’t even be carried out properly. I had spoken to someone on the phone, selected a set of tires, agreed on price and everything. She quoted me and I agreed. By the way, getting that done required me to call 3 times or so. I was then told that I would get another call back to set up an appointment shortly after the initial call. Unfortunately, I never received that call and now I’m stuck with no tires. I mean it’s literally just ordering tires. I’m not satisfied at all and it was my first time interacting with this dealership. First impression says it all. I’m most likely not gonna buy a car here if they can’t help me with something as simple as tires. I hope operations improve and I wish this dealership the best! I’m sure the service is normally great, but I just happened to have a bad experience
Worst service ever, call 3 days in a row and nobody has yet to return my call. Every time I get transferred to maintenance or supervisor, it goes straight to there voicemail 3 days in a row. Do you come to work for just a check?
Just bought a BMW X5 from Lou Bachrodt. Very impressed with their professional, yet friendly and efficient demeanor. Lionel was personable, professional, knowledgeable and he and his team went out of their way to find the best rates for me. And when I had a question about the car after the sale, Lionel not only talked with me, but then send an email confirmation listing the solutions for my questions. I would highly recommend Lou Bachrodt and Lionel for your car acquisitions!
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