Home United States Kentucky Abound Credit Union

Abound Credit Union

312 Skywatch Dr, Danville, KY 40422, USA

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Detailed Information

Place Types Atm
Address 312 Skywatch Dr, Danville, KY 40422, USA
Coordinate 37.6173937,-84.7881074
Website https://www.aboundcu.com/
Rating 2.9
Compound Code J686+XQ Danville, KY, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Laura Schrader (12/02/2020)

We joined this credit union because we planned to go through them for a mortgage and auto refinance. Based on how they’ve treated us just dealing with our checking account, we will be going somewhere else for our banking needs. Every interaction I’ve had with them has been negative. They treat you like they are doing you a favor just by depositing a check into your account. Very impersonal and condescending employees. Also you cannot call your local branch. There is only a call center and you’ll be on hold a minimum of 20 minutes.

Kevin Johnson (08/05/2020)

They keep trying to charge me for insurance even though my insurance agent has sent 3 emails to them. I would go elsewhere if you can.nnEDIT: They have reached out to me and have taken care of my issues. I do appreciate that very much. I wish they would have taken the time to do this in the first place, but it was a very nice gesture. Thanks!

Christian Kuchenbrod (11/25/2020)

Worst banking experience of my life! I'm tired of dealing with them! I've had nothing but issues on a monthly basis with them since they became abound. Constant overdraft fees because my mobile banking app does not accurately portray what is in my account, surprise charges added to my auto loan, putting a hold on my card from time to time because they do not believe that I'm the one using it even though I have called multiple times to fix the situation it still happens constantly, the customer service is terrible. I work long unpredictable hours so I never can get in to resolve the issues during normal banking hours, leaving me to wait on the phone for 30 minutes to get in touch with someone who cant even resolve my issue, or they pretend to resolve my issue only for it to happen again the next day! Please do not bank with these liars and thieves, save yourself the headache and go somewhere else! THEY DO NOT CARE ABOUT YOU OR YOU'RE ISSUE! I cannot wait to pay my loan off and get away from them for good.

Madeline Tiemeyer (08/18/2020)

Used to be Fort Knox but once they switched I can’t get in contact with a person or get any customer service. I’ve had issues with fraudulent login attempts and I can’t even try to fix this issue. Who really supports their customers anymore?

Jenna Rogers (08/18/2020)

Considering switching banks. I never had any issues when it was Fort Knox Federal but since it's switched to Abound I can never get anyone to answer!!

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