Home United States Illinois Prescott Brothers Ford of Rochelle

Prescott Brothers Ford of Rochelle

620 S 7th St, Rochelle, IL 61068, USA

Map

Detailed Information

Place Types Car dealer
Address 620 S 7th St, Rochelle, IL 61068, USA
Coordinate 41.91368,-89.0693205
Website https://www.prescottbrothersford.com/?utm_source=google&utm_med
Rating 4.7
Compound Code WW7J+F7 Rochelle, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 3:00 PM
Sunday Closed

Photos

Reviews

Brian Anliker (04/07/2021)

Salesman Ben was very helpful and knowledgeable about the Chrysler Pacifica even though he works at a Ford dealership. Business manager Rich tried his best to work with the state to get me handicapped plates. They kept there word and sent us floormats that came in the mail yesterday. Thank you very much.

Delia Bryson (03/04/2021)

They were amazing to work with. I will definitely deal with them again. No pressure from Rob and Chad was awesome too and I got a great deal

Tech9 sis (12/19/2020)

Stopped in here to check out a used Chevy Colorado for our son. Professional staff and very nice. They were not pushy and addressed all our concerns with the vehicle. They were accommodating and very patient working on the paperwork. And we bought the vehicle for a GREAT rate. They also gave a veteran discount. Would DEFINITELY recommend them. Ben Dougherty was the salesman that helped us and he was amazing! Thank you Ben! And thank you Prescott Brothers Ford! Also looked like they were collecting toys for the community. ❤ufe0f❤ufe0f

Jake Stateman (12/07/2020)

I am new to the Rochelle area after moving from the Rockford area and prefer my vehicle to be fixed at a certified dealer. I would love to give this place 5 stars when it comes to the mechanics fixing my car but the service reps make that impossible. I have dealt with both the male and female service reps multiple times. Both seem to hate their jobs and make that apparent with very poor customer service, especially the female. It seems that any question or even scheduling an appointment is a burden and they let it show with rude, short answers. I was warned of this by my wife and wanted to give them a shot, my wife wasn’t wrong. Someone should let them know that people can pick up on their poor attitudes. I spend hundreds of dollars each time I take my car in for a repair and think I may start going to Dekalb or back to Rockford where I am treated as if I were not a burden. If you don’t mind being treated poorly by rude service reps, this is the place for you. Again, I hate rating a place low based on a few poor employees but this is the only interactions I have had here. Everyone else I run into there, seems happy and says hello or how are you. A simple smile or thank you go a long ways with anyone.

Andrew Patoska (03/21/2021)

The bad experiences keep piling up. The service department is horrible here. They need a major change of attitude and I have huge doubts about their abilities. I get treated better at the DMV. They will never see my car again. I highly recommend anybody needing service to go somewhere else. I had a complete opposite experience in Dekalb. Good to know there are better dealers out there.

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