Map
Detailed Information
- Place Types Car dealer
- Address 6200 South La Grange Road, Countryside, IL 60525, USA
- Coordinate 41.7771333,-87.8689573
- Website https://www.westfieldford.com/?utm_source=google&utm_medium=org
- Rating 4.2
- Compound Code Q4GJ+VC Countryside, IL, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 7:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
I had such a great experience with Westfield Ford! I would recommend their services to everyone. Miguel really went above and beyond to help me with my Ford Expedition. Honestly, my expedition should be in the trash but Miguel believed in me and got me the service I needed. He even met me on the expressway when my hood flew up while I was driving! Quality customer service, 10/10 would recommend. Everyone is super friendly and ready to help you. Go here for all your car needs and ask for Miguel!
This place is awful. I scheduled an appointment two days before my arrival. I dropped my car off at 7am. There was only two people in front of me. 8 hrs later they have the audacity to tell me my car never got looked at. What!!!!! 8hrs, 7am appointment what am I missing. I came in for a oil change, and a low tire sensor warning in addition I asked them to take a look at a sound I noticed my car made on the way there. Oil change should take a hour. Tire pressure check and fix if needed shouldn’t take more than a hour if that. And then to drive my car and tell me if there is a issue shouldn’t take more than a hour if that. The guys excuse was they where backed up. Get the F out I had an appointment tell me or call me and fill me in. No one cared to reach out and tell me the situation. Finally I was fed up and told them to just give me my truck. When I picked it up they didn’t do anything to it no oil change and I still had the low tire sensor warning. 8 hours of absolute nothing and wasting my time. This place is awful. Pure shame on them. Highly would not recommend getting your vehicle serviced here. They probably don’t do anything anyway.
I have been waiting for service manager to call me for the past 3 weeks!!!
The team at Westfield Ford delivered a great new Ford Expedition, but most importantly a great buying experience. I was needing a flat tow vehicle (4 wheels on the ground) and by working with the Sales team John, Mike and Mike, they helped me identify the best car for my needs. Lastly they allowed me to step into an Expedition with more options by giving menhigher trade values on the two vehicles I traded in, which was a pleasant surprise.nnClosing the deal with Omar in finance was painless. As you know this last step can be dreadful, but again team Westfield came through by making it possible to get an extended warranty and maintenance package at a super price.nnLastly lead Sales Rep John called me a couple days after the purchase to ensure I was still a happy buyer and if I had any questions. A very nice touch.nnMy wife and I live in New Lenox, but as you can see going to Westfield Ford was well worth traveling the extra distance. We are Seniors, so we have bought many new cars over the years and this was the best new car buying experience we have ever had!! This team is caring vs high pressure sales tactics most other dealers live by!nnThanks again Westfield Ford team!!!
My new car was due for its 6 month check up. My salesman, Ali Amen, sent me an email reminder and confirmed with me an appointment to bring the car in. I bought my Edge in for the check up. I was told that it would take a little over an hour to be completed. It was done on time. Great service. Pleasant staff and experience.
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