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Cafeteria & Company

208 W Main St, Urbana, IL 61801, USA

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Detailed Information

Place Types Cafe
Address 208 W Main St, Urbana, IL 61801, USA
Coordinate 40.1126111,-88.2093472
Website Unknown
Rating 4.4
Compound Code 4Q7R+27 Urbana, IL, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 9:00 AM – 6:00 PM

Photos

Reviews

Maddie Rice (03/30/2021)

Love this place!! I get the Mac and cheese and an ice mocha, and it’s always great. Perfect environment to get some work done

Heidi Ramos (04/08/2021)

Today was my first time going, the barista is sweet, the coffee is amazing, and I enjoyed their double chocolate muffin. I strongly recommend students to study here since Urbana Public Library currently has a strict COVID-19 policy.

Danielle Cozzola (11/02/2020)

A quiet & quaint place. Nice atmosphere. Everything I have ordered has been excellent, but the menu is very small, so I'd give 4 stars for now. I hope to see them grow in the future!

Emily Shi (09/16/2020)

The barista who was working when I went was very rude. It should be common practice for a coffee shop to train employees to remake drinks for customers who are not satisfied, or to offer an alternative drink if they do not like what they ordered. This is basic customer service. The barista almost refused to make another drink and insisted that I must pay for a second drink if I didn't like the first one. That would have been $12 (!!)nnOverall I would say this is very poor customer service and I would urge management at Cafeteria and Company to address this. Employees should be working with the mindset that the customer is always right-- but the employee treated me with an aggressive attitude and even rolled her eyes at me multiple times. This made my entire experience at Cafe&Co pretty hostile and uncomfortable.nnotherwise it seems like a good local business. I'm sure if I had come at a different time it would have been more pleasant- however after this experience I'm not too sure if I would come back again.

Ben Liebersohn (09/12/2020)

Disappointed for two reasons.nThe customers: masks are not being worn here by patrons. 3 out of 19 customers were wearing masks, which is not acceptable.nThe barista also did not make my order as described. Maybe it was a busy morning or plain inexperience. Either way it was not what I ordered. I'll update this review if things change but today I was disappointed.

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