JCPenney

This JCPenny location is a good one. It isn't huge as if it were in a large city mall. The items offered for sale are plenty enough, except not completely thorough and as well stocked as its sisters stores.nnMy only complaint, which is why I rated it 4* out of 5*, would probably be the fairly empty shoe section. Some parts of the woman's athletic shoes had just the sizes 6 and 6 1/2 regular, 7 and 7 1/2 regular, and sizes 10 and upwards. That's all. Although, being truthful, it was mostly just one designer brand that wasn't decently stocked. Ergo, the same goes for the men's section.nnI cannot speak for all the employees, but one kind Sir helped me out with a gift for my husband. He didn't just point me in the direction of what I was asking for or flat out tell me he didn't know or that he wasn't sure or that he couldn't help me. No, not at all. I was asking for a tie that would go with a suit my husband owns and which tie and shoes would go good, and even a shirt, if possible. This kind Sir didn't brush me off or lift his nose at me. This Sir actually helped me by grabbing the suit that closely matched the one I said my husband owns, and proceeded to get shirts, ties, and shoes that he thought went perfectly together!nnThis employee went behind my expectations and made my experience worthwhile, which will definitely have me going back there to shop - and hopefully get his expertise again!

This is a wonderful spacious store with two levels. The store is organized and clean with great deals and prices! The staff is friendly and very knowledgeable. Can be a little busy on the weekend as there are very few stores in this particular mall. However you can still get in and out in a decent shopping time.

Great staff. Nice and quiet. Catch those sales! Mr. Roe is the best!

I generally like shopping at JC Penney. However there was only 1 register open for both upstairs and lower level! The salon was open and did offer to help me but noted they wouldn't be able to verify some sale prices. After checking throughout the store found they had just opened the men's register. Very inconvenient!

Three coats the same two were a price and the white one was higher . I asked Maria if the other was a lower price she said no cause of the color? But then she told she doesn’t make the prices and she only works here. I told her she had great customer service skills. Being sarcastic. She did not want to check into it due to almost closing time. I would have bought all three but since she didn’t want to look into the price I left it. Rudest cashier I’ve ever encountered .. just my experience