Map
Detailed Information
- Place Types Clothing store
- Address 2610 State St, Alton, IL 62002, USA
- Coordinate 38.9214979,-90.192851
- Website https://www.walgreens.com/locator/walgreens-2610+state+st-alton
- Rating 2.7
- Compound Code WRC4+HV Alton, IL, USA
Openning hours
- Monday 7:00 AM – 10:00 PM
- Tuesday 7:00 AM – 10:00 PM
- Wednesday 7:00 AM – 10:00 PM
- Thursday 7:00 AM – 10:00 PM
- Friday 7:00 AM – 10:00 PM
- Saturday 7:00 AM – 10:00 PM
- Sunday 7:00 AM – 10:00 PM
Photos
Reviews
I had a *confirmed* covid-19 testing appointment, drove an hour to get to it, and was told AFTER ARRIVAL that they were closed. No explanation. No apology. No plan B.
Terrible customer service!! Had to wait for the store manager to do a return of an online purchase with receipt. Rude and unfriendly person who said her name was Brook and that she was the shift manager processed my return acting as if I stole the item and she was doing me a huge favor. She did not wear a name tag or badge and said that the store manager was out. She wouldn't give me a refund on my purchase even though it was within 30 days of receiving it because it was just over 30 days of when I ordered it! I had to accept in store credit.
The manager Dale does not belong in customer service. In all my 40 plus years of living, I have never felt so enraged by someone's baseless condescension. I am usually not one to complain, but I had to call corporate on this chauvinistic jerk. A man who does not like to be proven wrong by a woman.
Rude pharmacy staff especially the head female pharmacist.. Very slow service in the main pharmacy lobby and drive through. When you call expect to be on hold for a good 10 up to 20 minutes, don't get an apology for the wait or staff member name. Wrong pill counts have happened in the past, never received any explanation nor call back. Very close to switching pharmacy services.
This is the absolute slowest pharmacy I've ever been to in my old life. You wait in the drive through or the lobby for 15-20 minutes and sometimes more. Get some more help in there and it will be fine.
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